Open AccessAnalysis of Question Type Can Help Inform Chat Staffing Decisions
Author(s) -
Heather MacDonald
Publication year - 2020
Publication title -
evidence based library and information practice
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.393
H-Index - 14
ISSN - 1715-720X
DOI - 10.18438/eblip29727
Subject(s) - staffing , citation , service (business) , digital reference , computer science , world wide web , chat room , mandate , online discussion , library science , medical education , psychology , medicine , the internet , political science , business , nursing , marketing , law