Open AccessCommunicative competence as a basis for providing a high level of service in the hospitality sector
Author(s) -
Gali. Rykun,
Svetlana V. Surinova
Publication year - 2019
Publication title -
naučnyj rezulʹtat. seriâ tehnologii biznesa i servisa
Language(s) - English
Resource type - Journals
ISSN - 2408-9346
DOI - 10.18413/2408-9346-2019-5-4-0-4
Subject(s) - hospitality , competence (human resources) , communicative competence , hospitality industry , business , psychology , knowledge management , tourism , pedagogy , social psychology , computer science , political science , law