
Service standards and their role in improving the quality of hotel services
Author(s) -
H.A. Abacharaeva
Publication year - 2021
Language(s) - English
DOI - 10.18411/lj-01-2021-209
Subject(s) - business , service (business) , service quality , quality (philosophy) , marketing , process management , operations management , engineering , philosophy , epistemology