Open AccessAn overview of the main crm-systems for managing service logistics flows
Author(s) -
O.S. Kraynova,
M.S. Slautina
Publication year - 2016
Language(s) - English
Resource type - Reports
DOI - 10.18411/kray-2016-artc-00069
Subject(s) - business , service (business) , process management , operations management , computer science , marketing , engineering