Open AccessA review of application of servqual model globally to measure perceived service quality in higher education
Author(s) -
Linsha Thankachan
Publication year - 2019
Publication title -
journal of management research and analysis
Language(s) - English
Resource type - Journals
eISSN - 2394-2770
pISSN - 2394-2762
DOI - 10.18231/j.jmra.2019.029
Subject(s) - servqual , measure (data warehouse) , service quality , quality (philosophy) , psychology , service (business) , knowledge management , computer science , medical education , business , marketing , medicine , data mining , philosophy , epistemology