Open AccessA Study on the Effects of Educational Service Quality on Customer Satisfaction and Performance
Author(s) -
오현복,
남미향,
이경숙,
Innwoo Park
Publication year - 2015
Publication title -
inlyeog gae'bal yeon'gu
Language(s) - English
Resource type - Journals
ISSN - 1229-5086
DOI - 10.18211/kjhrdq.2015.17.1.001
Subject(s) - customer satisfaction , service quality , psychology , service (business) , process management , business , operations management , marketing , engineering