
The Influences of Emotional Intelligence and Emotional Labor on Job Burnout and Turnover Intention: Implications for HRD Practitioners
Author(s) -
Hyuneung Lee
Publication year - 2011
Publication title -
inlyeog gae'bal yeon'gu
Language(s) - English
Resource type - Journals
ISSN - 1229-5086
DOI - 10.18211/kjhrdq.2011.13.4.007
Subject(s) - emotional labor , emotional intelligence , burnout , psychology , turnover intention , emotional exhaustion , social psychology , applied psychology , job satisfaction , clinical psychology