Open AccessHubungan Dimensi Mutu Pelayanan Farmasi Rawat Jalan dengan Kepuasan Pasien di RS Baptis Batu: Peran Kepesertaan Asuransi
Author(s) -
Megawati Megawati,
Tatong Hariyanto,
Asih Tri Rachmi
Publication year - 2016
Publication title -
jurnal aplikasi manajemen
Language(s) - Italian
Resource type - Journals
eISSN - 2302-6332
pISSN - 1693-5241
DOI - 10.18202/jam23026332.14.1.16
Subject(s) - cronbach's alpha , likert scale , pharmacy , marital status , family medicine , psychology , quality (philosophy) , medicine , clinical psychology , psychometrics , population , developmental psychology , philosophy , environmental health , epistemology