Open AccessPengaruh Manajemen Hubungan Pelanggan, Kualitas Pelayanan, Dan Kualitas Pengalaman Terhadap Loyalitas Pelanggan Dengan Kepuasan Pelanggan Sebagai Variabel Intervening Pada Nasabah Pt Fac Sekuritas Indonesia Di Yogyakarta
Author(s) -
Fredi Pradana
Publication year - 2018
Publication title -
jurnal manajemen bisnis
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2622-6308
pISSN - 2086-8200
DOI - 10.18196/mb.9262
Subject(s) - loyalty business model , customer satisfaction , business , service quality , business administration , intervening variable , marketing , population , service (business) , medicine , environmental health
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom