Open AccessM/M/1/N Queuing System with Retention of Reneged Customers
Author(s) -
Rakesh Kumar,
Sumeet K. Sharma
Publication year - 2012
Publication title -
pakistan journal of statistics and operation research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.354
H-Index - 15
eISSN - 2220-5810
pISSN - 1816-2711
DOI - 10.18187/pjsor.v8i4.408
Subject(s) - exponential distribution , queueing theory , queue , queue management system , revenue , exponential function , computer science , customer retention , service (business) , operations research , mathematics , computer network , statistics , business , marketing , service quality , mathematical analysis , accounting