Open AccessFeatures of the Development Strategy Customer Relationship Management
Author(s) -
Irina M. Gurova
Publication year - 2017
Publication title -
modernizaciâ, innovaciâ, razvitie
Language(s) - English
Resource type - Journals
eISSN - 2411-796X
pISSN - 2079-4665
DOI - 10.18184/2079-4665.2017.8.2.236-248
Subject(s) - computer science , process management , process (computing) , management science , customer relationship management , knowledge management , business , engineering , database , operating system