Open AccessCriação de um instrumento promotor da melhoria do atendimento ao público na administração pública: O guia do colaborador
Author(s) -
A.P. Barão,
Rita Baleiro,
Rui Pedro Gomes Pereira
Publication year - 2017
Language(s) - Portuguese
DOI - 10.18089/damej.2017.31.4
Subject(s) - desk , customer service , service (business) , public servant , relevance (law) , humanities , customer satisfaction , psychology , political science , business , sociology , marketing , public administration , art , law
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