Open AccessDeterminants Affecting the Adoption of E-commerce and Its Impact on Organisational Performance of SMEs in Sri Lanka
Author(s) -
Kapila Fonseka,
Dr Adam Jaharadak,
Murali Raman,
Jacquline Tham
Publication year - 2021
Publication title -
journal of telecommunications and the digital economy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.202
H-Index - 6
ISSN - 2203-1693
DOI - 10.18080/jtde.v9n4.412
Subject(s) - sri lanka , business , developing country , limiting , e commerce , the internet , marketing , transformational leadership , industrial organization , economic growth , management , engineering , economics , mechanical engineering , socioeconomics , world wide web , political science , law , computer science , tanzania
The Internet has become the best innovative driver in the fourth industrial revolution, transforming businesses into a technological era with speed and cost-effectiveness. E-commerce is one of the modern business strategies used by many companies to expand their market without limiting its geographical boundaries. This business strategy was initially used by companies in developed countries and eventually adopted by developing countries. Sri Lanka is a developing country and e-commerce penetration is far below other countries in the region. Perceived benefits, transformational leadership, and competitive pressure are the influencing factors of e-commerce adoption. The Technology-Organization-Environment and Diffusion of Innovations theories were used as the base of this research, and 350 samples were collected from the senior managers of SMEs. All factors significantly influenced e-commerce adoption and that positively affected the organisational performance of SMEs in Sri Lanka.