Open AccessWarrnambool Exchange Fire — Resilience and Emergency Management
Author(s) -
Mark A Gregory,
Kaye Scholfield,
Khandakar Ahmed,
Dorothy McLaren,
J. G. Williams,
Helen Marshall
Publication year - 2020
Publication title -
journal of telecommunications and the digital economy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.202
H-Index - 6
ISSN - 2203-1693
DOI - 10.18080/jtde.v2n4.274
Subject(s) - resilience (materials science) , interim , emergency management , disaster recovery , stakeholder , service (business) , business , natural disaster , crisis management , computer security , engineering , environmental resource management , computer science , public relations , political science , geography , environmental science , marketing , physics , meteorology , law , thermodynamics , operating system
Effective emergency management of a disaster at a single point of failure is vital if the effects of the disaster are to be mitigated. The immediate impacts of a disaster highlight stakeholder perspectives. There is no one-size-fits-all solution to every disaster. Nevertheless, analysing features, aftermath, impact and interim services made available after a disaster provide lessons that can be utilised to avert or mitigate the effects of similar events in the future. This paper provides lessons learnt from a fire that occurred in 2012 in the Warrnambool telephone exchange located in Victoria, Australia and proposes a strategy that provides increased network resilience and more effective emergency management once the copper-based core switching in exchanges is progressively replaced by fibre service area modules.