Open AccessMeasuring Overall Customer Experience in a Hospitality Collaborative Consumption Context
Author(s) -
Marta MasMachuca,
Soumaya Cheikhrouhou,
Deny Bélisle,
Frederic Marimón
Publication year - 2022
Publication title -
journal of telecommunications and the digital economy
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.202
H-Index - 6
ISSN - 2203-1693
DOI - 10.18080/jtde.v10n2.504
Subject(s) - hospitality , context (archaeology) , hospitality industry , marketing , business , popularity , accommodation , customer experience , consumption (sociology) , customer satisfaction , scale (ratio) , knowledge management , tourism , computer science , psychology , sociology , paleontology , social psychology , social science , physics , quantum mechanics , neuroscience , political science , law , biology