Effectively working with challenging clients who receive hunger service assistance: Case examples and eight recommended guidelines | Zendy

Sharon E. Moore | Zendy; Cynthia A. Moore | Zendy; Jacquelyn Monroe | Zendy; Renee Campbell-Mapp | Zendy

Open Access

Effectively working with challenging clients who receive hunger service assistance: Case examples and eight recommended guidelines

Author(s) -

Sharon E. Moore,

Cynthia A. Moore,

Jacquelyn Monroe,

Renee Campbell-Mapp

Publication year - 2006

Publication title -

advances in social work

Language(s) - English

Resource type - Journals

eISSN - 2331-4125

pISSN - 1527-8565

DOI - 10.18060/183

Subject(s) - social work , human services , service (business) , public relations , food insecurity , food service , population , business , nursing , medicine , psychology , marketing , political science , economic growth , environmental health , food security , economics , agriculture , ecology , biology

Those who provide services for people who experience food insecurity come into contact with people who do not always present themselves courteously and favorably. Using case examples from the food bank industry, the authors of this paper will: (1) discuss why people sometimes behave discourteously when seeking assistance from human services professionals; (2) give case examples of how social workers could properly respond to these situations and, (3) give recommendations for effectively working with this client population.

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