Open AccessAssessing the Impact of Core Banking and Service Quality on Customer Satisfaction in Commercial Bank of Ethiopia (A case of Bishofftu Branch)
Author(s) -
Endalkachew Abebe
Publication year - 2014
Publication title -
abc research alert
Language(s) - English
Resource type - Journals
ISSN - 2413-5224
DOI - 10.18034/abcra.v2i2.285
Subject(s) - customer satisfaction , service quality , likert scale , business , marketing , customer retention , customer advocacy , dimension (graph theory) , service (business) , statistics , mathematics , pure mathematics