Open AccessA Study on the Satisfaction Factors of Emotional Labor in the Distribution Industrial Call Center
Author(s) -
Byung-mo Coo
Publication year - 2018
Publication title -
yutong gyeong-yeong hakoeji
Language(s) - English
Resource type - Journals
eISSN - 2384-0145
pISSN - 2384-0137
DOI - 10.17961/jdmr.21.1.201802.77
Subject(s) - center (category theory) , emotional labor , call centre , distribution (mathematics) , business , psychology , marketing , social psychology , telecommunications , computer science , mathematics , mathematical analysis , chemistry , crystallography