Open AccessThe Effects of e-Service Quality, e-Satisfaction and e-Trust on e-Loyalty in Online Shopping Malls
Author(s) -
김혜란
Publication year - 2015
Publication title -
yutong gyeong-yeong hakoeji
Language(s) - English
Resource type - Journals
eISSN - 2384-0145
pISSN - 2384-0137
DOI - 10.17961/jdmr.18.6.201512.5
Subject(s) - business , loyalty , service quality , e commerce , advertising , quality (philosophy) , service (business) , marketing , business administration , computer science , world wide web , philosophy , epistemology