Open AccessThe Effects of Customer Satisfaction on Franchisee Satisfaction in Business Franchise System
Author(s) -
Ji Hea. Kim,
Sang-Hyun Kim
Publication year - 2014
Publication title -
yutong gyeong-yeong hakoeji
Language(s) - English
Resource type - Journals
eISSN - 2384-0145
pISSN - 2384-0137
DOI - 10.17961/jdmr.17.1.201403.89
Subject(s) - franchise , customer satisfaction , business , marketing , business administration