Open AccessA Study on Influences for CRM performance of System Character and CRM Capabilities on Knowledge-base
Author(s) -
전재완,
이주영,
Hyoung Gi Kim,
최창열
Publication year - 2009
Publication title -
yutong gyeong-yeong hakoeji
Language(s) - English
Resource type - Journals
eISSN - 2384-0145
pISSN - 2384-0137
DOI - 10.17961/jdmr.12.3.200909.143
Subject(s) - character (mathematics) , knowledge management , business , knowledge base , base (topology) , computer science , process management , artificial intelligence , mathematics , mathematical analysis , geometry