Open AccessEvaluation of Hotel Services Quality by booking.com Users and Organizational Activities Undertaken by Managers – Lublin Case Study
Author(s) -
Iwona Wojciechowska
Publication year - 2021
Publication title -
annales universitatis mariae curie-skłodowska. sectio b, geographia, geologia, mineralogia et petrographia
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.115
H-Index - 7
eISSN - 2083-3601
pISSN - 0137-1983
DOI - 10.17951/b.2021.76.0.239-261
Subject(s) - servqual , quality (philosophy) , service (business) , business , focus group , service quality , marketing , scale (ratio) , tourism , psychology , advertising , geography , philosophy , cartography , archaeology , epistemology