Open AccessMediation as a Negotiation Technology and Prospects for its Application in the Banking Sector
Author(s) -
Л.Л. Арзуманова,
P. P. Shevchuk
Publication year - 2021
Publication title -
aktualʹnye problemy rossijskogo prava
Language(s) - English
Resource type - Journals
eISSN - 2782-1862
pISSN - 1994-1471
DOI - 10.17803/1994-1471.2021.132.11.049-054
Subject(s) - mediation , negotiation , settlement (finance) , variety (cybernetics) , party directed mediation , process (computing) , business , public relations , psychology , marketing , social psychology , political science , alternative dispute resolution , law , finance , computer science , artificial intelligence , payment , operating system
The paper is devoted to the use of a negotiation technology and its variety—mediation—in the banking sector. It is emphasized that in recent years we have been talking about applied competencies that practicing lawyers are expected to possess in a certain area of their activity. In this regard, soft skills have become more important that need to be learned in the process of building relationships in a professional environment. Soft skills are universal socio-psychological qualities that do not depend on the professional suitability of an individual, but directly influence our success in the business environment. Mediation procedures can also be classified as soft skills. The case stydy of credit relations shows the positive aspects of the use of mediation in the banking sector. It should be noted that abroad such a procedure as mediation is used in a wide range of relations. Moreover, mediation is mandatory, i.e. it is considered as a mandatory pre-trial stage of dispute settlement.