Open AccessMUDANÇAS NAS ROTINAS ORGANIZACIONAIS: O IMPACTO NO ATENDIMENTO AOS CLIENTES DO ITAÚ UNIBANCO S.A
Author(s) -
GIULIANA CAROLINA ROSA MOTA
Publication year - 2019
Language(s) - Portuguese
Resource type - Dissertations/theses
DOI - 10.17771/pucrio.acad.47674
Subject(s) - exploratory research , customer service , supervisor , business , service (business) , qualitative research , organizational change , marketing , public relations , management , knowledge management , business administration , political science , sociology , economics , computer science , social science , anthropology
Accelerating Research
Robert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom
Address
John Eccles HouseRobert Robinson Avenue,
Oxford Science Park, Oxford
OX4 4GP, United Kingdom