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A IMPORTÂNCIA DO FEEDBACK E DA ANÁLISE DA SATISFAÇÃO DOS CLIENTES: UM ESTUDO DE CASO APEL
Author(s) -
MANUELA ROCHA DO NASCIMENTO PIRES
Publication year - 2019
Language(s) - Portuguese
Resource type - Dissertations/theses
DOI - 10.17771/pucrio.acad.46556
Subject(s) - political science , humanities , psychology , physics , art

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