Open AccessIMPLANTAÇÃO DE FROTA PRÓPRIA EM SUBSTITUIÇÃO A UM SERVIÇO TERCEIRIZADO NA DISTRIBUIÇÃO DE UMA EMPRESA DE COSMÉTICOS
Author(s) -
ALEXANDRE LARA DA SILVA
Publication year - 2013
Language(s) - Portuguese
Resource type - Dissertations/theses
DOI - 10.17771/pucrio.acad.37670
Subject(s) - business , curitiba , customer satisfaction , service (business) , service quality , order (exchange) , depreciation (economics) , service provider , service delivery framework , business administration , reputation , operations management , marketing , engineering , finance , humanities , economics , social science , philosophy , capital formation , sociology , financial capital , economic growth , human capital
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