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UM ESTUDO SOBRE A INFLUÊNCIA DO ATENDIMENTO EM MOMENTOS DE CRISE EM SERVIÇO: O CASO DO RESTAURANTE JOAQUINA
Author(s) -
JOAO PEDRO BARBOSA GELIO
Publication year - 2018
Language(s) - Portuguese
Resource type - Dissertations/theses
DOI - 10.17771/pucrio.acad.35432
Subject(s) - humanities , art

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