CRM EM MÍDIA SOCIAL NA VISÃO DE AUTO-ATENDIMENTO
Author(s) -
TITO MENDES DA COSTA
Publication year - 2014
Language(s) - Portuguese
Resource type - Dissertations/theses
DOI - 10.17771/pucrio.acad.24495
Subject(s) - narcissism , social media , order (exchange) , dimension (graph theory) , service (business) , perspective (graphical) , commercialization , consumption (sociology) , social exchange theory , mobile phone , advertising , phone , business , marketing , psychology , computer science , social psychology , sociology , world wide web , telecommunications , mathematics , social science , linguistics , philosophy , finance , artificial intelligence , pure mathematics
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