Open AccessUser Acceptance of Interactive Student Activities Management System: A Proposed Theoretical Model
Author(s) -
Et. al. Khyrina Airin Fariza Abu SAMAH
Publication year - 2021
Publication title -
türk bilgisayar ve matematik eğitimi dergisi
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.218
H-Index - 3
ISSN - 1309-4653
DOI - 10.17762/turcomat.v12i5.2160
Subject(s) - usability , technology acceptance model , computer science , conceptual model , key (lock) , user interface , interface (matter) , heuristic evaluation , human–computer interaction , knowledge management , database , computer security , bubble , maximum bubble pressure method , parallel computing , operating system
Interactive Student Activities Management System (iSAMS) is a web-based system in Universiti Teknologi MARA Cawangan Melaka that provides information on student bodies and activities. iSAMS developed to react as an integrated management platform during the COVID-19 outbreak since student activities are essential and need to carry out. This research's main objective was to investigate how the iSAMS interface and functions affect users' intentions and attitudes when using the system. Thus, we explored the key predictors of user acceptance of iSAMS and proposed the theoretical model for user acceptance. A conceptual structural model was developed by integrating heuristic evaluation (HE) and technology acceptance model (TAM) to identify which key predictors influence the user acceptance of iSAMS. We adopted HE and TAM in developing the model, and as the outcome, we categorized HE into three categories: system support, user interface design, and navigation. Then, we identified three of TAM’s predictors, which are perceived usefulness, perceived ease of use, and behavioural intention to use. The hypothesis supported each of the predictors as the measurement since we required improvements for the iSAMS usability. The proposed research framework is simple to implement and can be adapted for other developed systems since it is essential in determining the system's usability and user acceptance.