BASIC DIRECTLY OF PSYCHOLOGICAL CONSULTATION AT THE RESOLUTION OF THE INTERNAL CONFLICT STUDENTS AND TEACHERS: FOREIGN AND DOMESTIC EXPERIENCE

The article analyses current ideas on the problem of resolving internal conflicts of students and teachers, which become the basis for pedagogical conflicts in higher education. Particular emphasis is placed on the resource capabilities of psychological counselling in resolving intrapersonal conflicts. Different psychological areas, schools provide specific definitions, structure, and dynamics of psychological counselling. But the main focus is on improving the effectiveness of psychological counselling and the client's well-being. The counselling process can range from one to a number of psychological sessions. The consequences of counselling can be considered in terms of changes in the client's personality and the degree of his satisfaction with the results of counselling. In this process, special attention is paid to the eclectic consultative conversation. Its content, characteristics, principles, specifics, stages, stages are considered in detail. The functions, purpose, procedure of counselling in higher education are summarized, which is interpreted as a dynamic process during which the teacher-consultant helps the student to use their internal resources to develop and actualize the potential of meaningful life. Consultative conversation - the subject of subjective interaction, which is built and maintained in a partnership style; the purpose of which is mutual enrichment of experience, self-development of both parties and solving student problems.Internal conflicts, which are resolved constructively, have a positive effect on the individual, ensure his further professional growth, and inspire faith in themselves and in people. Knowledge and basic competencies in the dynamics, specifics of internal conflicts can save time, maintain productivity, health, and increase creativity, professional, intellectual and personal competence of students, teachers and heads of higher education institutions.Destructively resolved conflicts have the opposite and can lead to neurosis, depression, affective states, mental illness, which, in turn, are the basis for other somatic diseases. That is why it is so important to resolve conflicts with a positive consequence, which is caused, in particular, by the appropriate tools of psychological counselling.