Open AccessAutomatic Detection of the Topics in Customer Complaints with Artificial Intelligence
Author(s) -
Sevinç İlhan Omurca,
Ekin Ekinci,
Enes Yakupoğlu,
Emirhan Arslan,
Berkay Çapar
Publication year - 2021
Publication title -
balkan journal of electrical and computer engineering
Language(s) - English
Resource type - Journals
ISSN - 2147-284X
DOI - 10.17694/bajece.832274
Subject(s) - latent dirichlet allocation , complaint , product (mathematics) , purchasing , computer science , reading (process) , topic model , marketing , advertising , artificial intelligence , business , mathematics , linguistics , philosophy , geometry , political science , law