Open AccessThe Effect of Unmanned Store Characteristics and Customer Experience on Customer Engagement
Author(s) -
Ok Kyung Jung,
Cheol Park
Publication year - 2020
Publication title -
journal of channel and retailing
Language(s) - English
Resource type - Journals
eISSN - 2383-9694
pISSN - 1226-9263
DOI - 10.17657/jcr.2020.04.30.4
Subject(s) - customer engagement , business , customer experience , customer advocacy , marketing , process management , computer science , service quality , world wide web , service (business) , social media
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