Open AccessKeep the Fire Burning: Exploring the Hierarchies of Music Fandom and the Motivations of Superfans
Author(s) -
Jessica Edlom,
Jenny Karlsson
Publication year - 2021
Publication title -
media and communication
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.804
H-Index - 19
ISSN - 2183-2439
DOI - 10.17645/mac.v9i3.4013
Subject(s) - fandom , sociology , hierarchy , advertising , conceptualization , online community , music festival , media studies , visual arts , art , computer science , political science , world wide web , business , artificial intelligence , law
The Internet has changed how music fans come together and how the music industry connects to and communicates with fans. To understand the incentives for becoming a fan and why fans take part in an artist brand, this article considers the diversity in a particular fan community, including its hierarchy and roles. Fans have different levels of engagement, knowledge, and status, both inside and outside a fan community. To extend the existing research on fan hierarchies into the digital promotional culture, this study focuses on the case of the Swedish music artist Robyn and her Facebook fan community Konichiwa Bitches. To gain insights into a complex online research arena, we use a qualitative and digital ethnographic approach in both online and offline contexts. The article provides an understanding and conceptualization of fan hierarchies, focusing on the top of the hierarchy, superfans and executive fans, and on their incentives for engagement. These high-level fans function as a key connecting point between the brand management and the fans, thus taking fandom a step further and enhancing the brand.