Open AccessOrganizational Effects on Patient Satisfaction in Hospital Medical-Surgical Units
Author(s) -
Cynthia Thornton Bacon,
Barbara A. Mark
Publication year - 2009
Publication title -
carolina digital repository (university of north carolina at chapel hill)
Language(s) - English
DOI - 10.17615/dn67-re37
Subject(s) - patient satisfaction , medicine , operations management , psychology , nursing , engineering