Open AccessThe Effect of Interaction and Product Quality on Customer Satisfaction: Multi-Group Structural Equation Modelling
Author(s) -
Batuhan Özkan,
Fatma Noyan Tekeli
Publication year - 2022
Publication title -
tehnički vjesnik/tehnički vjesnik
Language(s) - English
Resource type - Journals
eISSN - 1848-6339
pISSN - 1330-3651
DOI - 10.17559/tv-20220207214652
Subject(s) - structural equation modeling , customer satisfaction , product (mathematics) , quality (philosophy) , group (periodic table) , business , marketing , computer science , mathematics , chemistry , physics , geometry , organic chemistry , quantum mechanics , machine learning