Open AccessThe Effect of E-commerce Service Quality Factors on Customer Satisfaction, Purchase Intention, and Actual Purchase in Uzbekistan
Author(s) -
Veronika Lee,
Seungwook Park,
DonHee Lee
Publication year - 2022
Publication title -
global business and finance review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.206
H-Index - 6
eISSN - 2384-1648
pISSN - 1088-6931
DOI - 10.17549/gbfr.2022.27.3.56
Subject(s) - customer satisfaction , business , service quality , e commerce , marketing , quality (philosophy) , structural equation modeling , service (business) , originality , reliability (semiconductor) , psychology , computer science , philosophy , epistemology , social psychology , power (physics) , physics , quantum mechanics , machine learning , world wide web , creativity