Open AccessExtending the Technology Acceptance Model (TAM) to Explore Customer’s Behavioral Intention to Use Self-Service Technologies (SSTs) in Chinese Budget Hotels
Author(s) -
Yang Ke,
Jeong Gil Choi,
Jellna Chung
Publication year - 2021
Publication title -
global business and finance review
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.206
H-Index - 6
eISSN - 2384-1648
pISSN - 1088-6931
DOI - 10.17549/gbfr.2021.26.1.79
Subject(s) - technology acceptance model , self service , business , marketing , service (business) , advertising , psychology , knowledge management , usability , computer science , human–computer interaction