Open AccessThe Effect of Call Center Consultant’s Emotional Labor on Burnout: The Moderating Effect of Resilience and Social Support
Author(s) -
Hayoung Park,
Jungkyu Kim
Publication year - 2018
Publication title -
korean journal of stress research
Language(s) - English
Resource type - Journals
eISSN - 2234-1668
pISSN - 1225-665X
DOI - 10.17547/kjsr.2018.26.4.340
Subject(s) - burnout , emotional labor , psychology , center (category theory) , social support , emotional exhaustion , social psychology , resilience (materials science) , psychological resilience , applied psychology , clinical psychology , chemistry , physics , thermodynamics , crystallography
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