Open AccessASSESSMENT OF THE SERVICE PROVISION PROCESS AS A BUSINESS PROCESS MANAGEMENT TOOL
Author(s) -
Manuela Ingaldi
Publication year - 2021
Publication title -
polish journal of management studies
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.319
H-Index - 21
ISSN - 2081-7452
DOI - 10.17512/pjms.2021.23.1.13
Subject(s) - process management , process (computing) , business , business process , business process management , service (business) , computer science , work in process , marketing , operating system