Open AccessE=MC2: The New Performance Management System in Telecommunication Industry
Author(s) -
Anant Deogaonkar,
Bijal Zaveri
Publication year - 2018
Publication title -
manthan
Language(s) - English
Resource type - Journals
eISSN - 2395-2601
pISSN - 2347-4440
DOI - 10.17492/manthan.v5i2.14320
Subject(s) - excellence , business , competition (biology) , telecommunications , human resource management , internal communications , performance management , knowledge management , marketing , engineering , computer science , ecology , political science , law , biology
The Human Resource Management has increased in complexity in present state of cut throat competition. If people are valued they add value to the organisation. Employees are internal customers and their personal and professional growth needsto be aligned with the organisational growth. Satisfaction of these internal customers reflects on the success of any organisation. The organisation provides a tool for development of people by way of rewards and awards for excellence in performance.Perform or perish is the tag line today for any organisation which underlines the importance of Performance management. In vie of this, this paper focuses on understanding of the employee perception about performance management system intelecommunication industry with the help of literature review to identify research gap. Based on the review, innovative conceptual model of performance management system is recommended. Telecommunication Industry is the most dynamic industry in termsof technological upgrades and telecommunication products have become inevitable for day to day life.