
Design Success Factor Customer Relationship Management (CRM)For Rental & Sales Heavy Equipment Company
Author(s) -
M. Dachyar,
Yadrifil,
Herna Manik
Publication year - 2018
Publication title -
indian journal of science and technology
Language(s) - English
Resource type - Journals
eISSN - 0974-6846
pISSN - 0974-5645
DOI - 10.17485/ijst/2018/v11i13/98521
Subject(s) - renting , analytic hierarchy process , customer relationship management , business , loyalty , computer science , operations management , marketing , operations research , engineering , civil engineering