Open AccessAntecedents of Smartphone user Satisfaction, Trust and Loyalty Towards Mobile Applications
Author(s) -
R Deepika,
V. Karpagam
Publication year - 2016
Publication title -
indian journal of science and technology
Language(s) - English
Resource type - Journals
eISSN - 0974-6846
pISSN - 0974-5645
DOI - 10.17485/ijst/2016/v9i32/98651
Subject(s) - loyalty , computer science , loyalty business model , customer satisfaction , user satisfaction , quality (philosophy) , computer user satisfaction , internet privacy , user experience design , business , user interface design , human–computer interaction , service quality , marketing , philosophy , epistemology , service (business)