Open AccessPengaruh Service Quality, Product Quality Dan Perceived Value Terhadap Kepuasan Dan Loyalitas Pelanggan Industri Kayu Perhutani
Author(s) -
Winarni Saftarya Timedina Gultom,
Lilik Noor Yuliati,
Setiadi Djohar
Publication year - 2016
Publication title -
jurnal manajemen and agribisnis/jurnal manajemen agribisnis
Language(s) - English
Resource type - Journals
eISSN - 2407-2524
pISSN - 1693-5853
DOI - 10.17358/jma.13.2.109
Subject(s) - business administration , business , service quality , service (business) , marketing