Open AccessFAKTOR YANG MEMENGARUHI KEPUASAN PELANGGAN DALAM LAYANAN RIDE HAILING DI INDONESIA
Author(s) -
Ichsan Salim,
Renee Ricardo,
Syaiful Bahri Mz,
Tanty Marisa
Publication year - 2021
Publication title -
jurnal aplikasi bisnis dan manajemen
Language(s) - Italian
Resource type - Journals
eISSN - 2528-5149
pISSN - 2460-7819
DOI - 10.17358/jabm.7.1.135
Subject(s) - customer satisfaction , business , service quality , marketing , competitor analysis , service (business) , variables , sample (material) , empathy , quality (philosophy) , advertising , psychology , statistics , mathematics , philosophy , chemistry , epistemology , chromatography , psychiatry