Open AccessEmpirical Studies on How Service Quality of RIPC Affects Customer Satisfaction, Revisit Intention and Recommend Intention
Author(s) -
Hyun-Chul Kim,
Choi hoon
Publication year - 2014
Publication title -
gug'ga jeongchaeg yeon'gu/gukga jeongchaek yeongu
Language(s) - English
Resource type - Journals
eISSN - 2713-6280
pISSN - 1738-8848
DOI - 10.17327/ippa.2014.28.3.014
Subject(s) - service quality , customer satisfaction , business , empirical research , quality (philosophy) , service (business) , marketing , psychology , advertising , statistics , mathematics , philosophy , epistemology