Open AccessRelationship between service quality and customer satisfaction of Banco de la Nación, Peru
Author(s) -
Carlos Manuel Vilca Horna,
Manuel Eduardo Vilca Tantapoma,
Mirtha Zulema Armas Chang
Publication year - 2021
Publication title -
sciéndo
Language(s) - English
Resource type - Journals
eISSN - 2617-3735
pISSN - 1681-7230
DOI - 10.17268/sciendo.2021.011
Subject(s) - humanities , political science , business , philosophy