Open AccessTHE EFFECT OF SERVICE QUALITY ON CUSTOMER SATISFACTION IN E-COMMERCE ENVIRONMENT
Author(s) -
Özlem ÖZDEMİR SÜZER
Publication year - 2022
Publication title -
journal of business, economics and finance
Language(s) - English
Resource type - Journals
ISSN - 2146-7943
DOI - 10.17261/pressacademia.2022.1605
Subject(s) - customer satisfaction , service quality , personalization , loyalty business model , marketing , customer retention , business , customer advocacy , e commerce , loyalty , dimension (graph theory) , quality (philosophy) , service (business) , computer science , mathematics , world wide web , philosophy , epistemology , pure mathematics