Open AccessApplication of benchmarking in local administrations: the case of Nilufer municipality
Author(s) -
Aysel Çetindere Filiz,
Cengiz Duran,
Birsen Karaaslan
Publication year - 2017
Publication title -
pressacademia
Language(s) - English
Resource type - Journals
ISSN - 2146-7943
DOI - 10.17261/pressacademia.2017.664
Subject(s) - benchmarking , business , process management , marketing
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