Open AccessA Study on On·Off-Line Customer Experienced Cost influences in Customer Satisfaction - Differences between the Types of Child-Care Facilities -
Author(s) -
이순배,
박영균,
강성주
Publication year - 2011
Publication title -
jeonja mu'yeog yeon'gu
Language(s) - English
Resource type - Journals
ISSN - 1738-9607
DOI - 10.17255/etr.9.3.201108.1
Subject(s) - customer satisfaction , business , marketing , customer retention , psychology , service quality , service (business)