Open AccessSatisfaction degree comparison of patients treated at Inflammatory Bowel Disease Unit (IBDU) of the Hospital Universitario 12 de Octubre between previous face-to-face care and telephone care during the COVID-19 pandemic
Author(s) -
Pablo Vázquez García,
Flor María Fernández-Gordón Sánchez,
María Algara San Nicolás,
C. Yela San Bernardino,
B Casis Herce,
Ángeles Masedo González,
G. Gómez,
María Del Pilar Martínez Montiel
Publication year - 2021
Publication title -
revista española de enfermedades digestivas/revista española de enfermedades digestivas
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.331
H-Index - 38
eISSN - 2340-4167
pISSN - 1130-0108
DOI - 10.17235/reed.2021.8185/2021
Subject(s) - medicine , covid-19 , telemedicine , pandemic , university hospital , face to face , inflammatory bowel disease , disease , family medicine , health care , pathology , philosophy , epistemology , outbreak , infectious disease (medical specialty) , economics , economic growth
The aim of the IBDU is to provide comprehensive care for patients with IBD (1,2). During the COVID-19 pandemic, telephone medical consultations and telemedicine training sessions were implemented to ensure patient safety (3). The aim of this study was to determine whether there was a difference in the degree of satisfaction between face-to-face and telephone care, as well as in the annual patient sessions.